Terms & conditions

Effective Date: July 18, 2025.

Welcome to BOXBOX! These Terms of Service (“Terms”) govern your access to and use of the services provided by BOXBOX Intelligence Lab 1.0 (“BOXBOX,” “we,” “us,” or “our”), including our website, mobile experiences, ordering platforms, and any promotional campaigns.

By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

1. Service Overview

BOXBOX delivers fresh, high-quality food to customers in Denver, Colorado. Our services may include online ordering, event-based campaigns, and SMS-based communications.

2. Mobile Messaging & Campaign Opt-In

BOXBOX offers SMS/text messaging campaigns. Participation is voluntary and subject to the following:

  • Campaign-Specific Consent: Your opt-in is only valid for the specific campaign you selected. It cannot be transferred or assigned to other BOXBOX campaigns or services.

  • Clear Consent: Opt-in consent is not bundled with other terms and conditions. It is presented clearly and distinctly.

  • Methods of Opt-In: You may opt-in via:

    • Our web widget on orderboxbox.com/contact

    • Our customer feedback survey (online or at point-of-service)

  • Message Frequency: Varies by campaign. Standard messaging rates may apply.

  • Opt-Out: You can unsubscribe from a campaign at any time by replying STOP to a message.

3. Restrictions

You may not misuse our services. This includes engaging in unauthorized commercial use, violating laws, or harming BOXBOX or its users.

4. Limitation of Liability

To the extent permitted by law, BOXBOX shall not be liable for indirect, incidental, or consequential damages arising from your use of our services.

Privacy Policy

Effective Date: July 18, 2025

BOXBOX is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you interact with our services.

1. Information We Collect

We may collect:

  • Contact information (name, phone number, email)

  • Order history and preferences

  • Survey responses

  • Location (for delivery)

  • Mobile phone numbers (for SMS campaigns)

2. How We Use Your Information

We use your information to:

  • Process and deliver food orders

  • Improve customer experience

  • Manage participation in surveys and campaigns

  • Communicate with you via SMS (if opted-in)

3. Mobile Data and SMS Communications

  • No Sharing for Marketing: We do not share mobile information with third parties or affiliates for marketing or promotional purposes.

  • Permitted Sharing: Mobile information may be shared with subcontractors in support services, such as customer service providers, only as necessary to perform our operations.

  • Opt-In Data Protection: All categories of use exclude text messaging originator opt-in data and consent. This information is strictly protected and will not be shared with any third parties.

  • Campaign-Specific Consent: Opt-in applies per campaign only and is not transferable or obscured within other terms.

4. Data Retention

We retain your personal data as long as it is necessary to fulfill the purposes described, unless a longer retention period is required by law.

5. Your Rights

You may:

  • Request access to your data

  • Correct or delete your data

  • Withdraw your consent at any time

To exercise your rights, please contact us at [insert contact email].

6. Security

We implement appropriate safeguards to protect your data, including encryption and secure storage.

7. Changes to This Policy

We may update this Privacy Policy. We will notify you of significant changes through our website or communications.

Contact Us
For any questions about our Terms or Privacy Policy, contact:
hello@orderboxbox.com